General conditions

Check-In and Check-Out
Check-in is available after 3:00 PM, while check-out must be completed before 12:00 PM. We offer free lockers to store your luggage and a special mailbox to leave the keys upon departure.
We have free public parking at Calle La Mar 98, located behind the train station. There is no charge for this service. However, we are not responsible for theft or damage that may occur.
Adult Policy

Our accommodation is exclusively for adults.

šŸš­ Smoke-free space.

Our facilities are smoke-free. Any violation of this policy may result in additional charges to your reservation.

Damages and Losses

In case of damage to the room or theft of towels or items, additional charges will apply: small towel (10 euros), large towel (15 euros), and decorative items according to their value.

Bicycles and Electric Scooters
Bicycles and electric scooters are not allowed inside the accommodation or in the rooms.


We do not allow pets on our premises.

Guest Behavior

During your stay, it is important that your behavior does not affect the comfort and rest of guests in other rooms. This could result in penalties.

Reservation Service Hours

Our Reservation department is available by phone from Monday to Sunday, from 10:00 AM to 5:00 PM. You can also make your reservation directly through our website 24 hours a day, 7 days a week.

Payment and Cancellation Policy

A valid credit/debit card is required to make the reservation.
Payment must be made before entering the Non-Refundable period, at most 5 days before arrival.

Free cancellation is allowed up to 5 days before arrival.

No date changes are allowed from 5 days before arrival.
For Non-Refundable rate reservations, cancellation or date modification is not allowed.
In case of force majeure, the reservation team will review to give you the option to modify the dates, subject to availability and rate.

Privacy Policy: At Blue Sardine Altea, we strictly comply with the General Data Protection Regulation (GDPR) EU-2016/679. Your personal data is treated confidentially and is only used internally to provide you with the services offered. We do not share your data with third parties without your authorization, except as legally provided.

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